Schools and Universities: Place Your Order For The 2024-2025 Academic Year!

Place Your Order For 2024-2025 Academic Year!

Return & Exchange Policy

Effective Date: May 1, 2024

Thank you for choosing DotStash Co. We strive to provide you with the best shopping experience. Please review our brief return/exchange policy below:

Timeframe:
Items must be returned or exchanged within 15 days from the date of receipt.

Condition of Product:
Products must be unopened and in their original packaging.

Initiating Return/Exchange:
To initiate a return or exchange, please contact us via email at info@dotstash.co.
Please include your order number, details of the item(s) you wish to return or exchange, and the reason for the return or exchange in your email.

Damaged Items:
If you receive a damaged item, please contact us immediately upon receipt.
We may require photo evidence of the damage to process your return or exchange efficiently.

Return Shipping:
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item.

Refund/Exchange Process:
Upon receiving and inspecting the returned item(s), we will process your refund or exchange promptly.

Contact Information:
If you have any questions or need further assistance, please reach out to us at info@dotstash.co.

Thank you for shopping with Dotstash Co. We appreciate your business!

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